Panoramic Power Ltd.
Customer Support Policy
The support under this Customer Support Policy (the "Support Policy") shall be provided only to the Panoramic Power Ltd. ("Company") Customer, who executed the Customer Agreement referencing this Support Policy (the "Customer Agreement"), is an integral part of the Customer Agreement, and is subject to its terms and condition. Capitalized not defined herein shall have the meaning ascribed to them in the Customer Agreement.
The Company provides its Customers with level 1 and level 2 support, in accordance with this document, during the Term of the Customer Agreement. Support levels, scope and obligations are as set forth below.